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Boston Heights -- Piano company Steinway & Sons made its move to Boston Heights in September, consolidating its two dealerships in Cleveland and Akron to a central location.
Steinway & Sons, which started in New York in 1853, had several local companies in Canton, Youngstown, Akron and Cleveland before Ted Good, a licensed dealer for the company, absorbed those locations and became responsible for bringing in customers for all of Northeastern Ohio.
"With the responsibility of covering all those areas, it's going to be a lot easier to work out of one central location," Good said, adding that his clientele includes about a 75-mile radius around the store.
"Our territory covers just west of Pittsburgh all the way to just west of Sandusky up to the lake and south of Mansfield," said Catherine Good Brulport, Good's daughter and the company's manager. "We have a huge territory that we could never possibly have enough stores to cover and make everybody happy and have no drive, but being right here we're at the corridor between 271 and Route 8, 77 and the Ohio Turnpike. We're in a really central location."
The Boston Heights showroom is at the former Harley Davidson dealership at the junction of Route 8 and the Ohio Turnpike at 334 East Hines Hill Road.
The new location has 14,000 square feet that will include a showroom, a recital hall that will seat about 125 people and a warehouse. Because the new space is bigger than the company's previous locations, it has more room to support meetings, small piano recitals for teachers and fundraisers for organizations in the area like the Cleveland International Piano Competition.
"It's really great that we're able to do that in this small space as well as sell the pianos," Brulport said.
The location in Akron was a 100-year-old mansion that encompassed three floors, the third being used for recitals, which was not convenient because it was not handicapped accessible and was also difficult to get large instruments up the stairs.
"It's a huge upgrade," Brulport said. "We have tons of parking and we're really able to serve everyone a lot better."
Brulport said the central location also has a bigger showroom, which allows for all of the company's pianos to be shown in one place. Before, pianos had to be separated between the Cleveland and Akron locations and the company had to constantly ship pianos back and forth depending on customers' needs.
Steinway & Sons sell pianos that range from $4,000 to $148,000 and include electric and used pianos. Good said another feature of the new location is the space to show church organs.
"We've never had a church organ showroom before, but now we do," he said.
Good has been a licensed piano dealer since 1978, when he bought his first store in Akron. He purchased the Cleveland location in 1996, which was formerly Mattlin-Hyde Piano Co. that began in 1906.
"It's just a business that I love," he said. "It was one of those things where I started a job in college and found out that I really liked it. When the business came up for sale I decided I liked it well enough to buy it and found a way to do it."
Good's dealership in Cleveland will continue as the region's exclusive dealer for the sales and services of Steinway pianos.
Rachel Hagenbaugh: 330-541-9432, firstname.lastname@example.org