Doctor-patient relationships have been deteriorating for the past decade. There are numerous reasons for this state of affairs.
Most physicians are now employed by large hospitals and are on salary from 8 to 5. They are employees of the hospital and no longer entrepreneurs. There is little incentive to be more engaging with patients or to go the extra mile as they have done for centuries. Doctors now function as typical employees of any corporation. With little exception any additional compensation goes to hospital administrators.
Further, government has burdened physicians with a mountain of documentation necessary for compensation. Electronic medical record systems have turned a 10-minute visit into an additional 15 minutes of somewhat useless computer data entry. Affordable Care Act has forced doctors into becoming data entry clerks.
Patients need more time with the doctor and not the computer.